– The circle of appeals does not change, most are related to the work of housing and communal services, roads. People do not appeal with global issues that affect most of the population. However, small, seemingly, questions are important for a particular person, they bother him, create inconveniences for life. Some of them can be solved, in others - it is necessary to seriously settle. In fact people should not think: if you called on a straight line, then everything will be done the way a person wants. In response to any requests, we act within the law, – Vladimir Penin noted.